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SaaS Marketing Guide: Why Tech Buyers Are Not All Type 5s

Hessam Alemian
calendar_today 2025-12-28
SaaS Marketing Guide: Why Tech Buyers Are Not All Type 5s

Stop treating your tech customers like robots who only love data.

You might think that everyone buying software is a “Type 5” personality. In the world of personality tests, Type 5s are the “Investigators.” They are logical, quiet, and love deep research. They want to know every tiny detail before they click a button.

Here is the truth about the tech world. Not every buyer wants to read a 50-page manual. Many people buying software today are looking for a vibe, a feeling, and a solution that makes their life easy.

If you want to sell your product, you need to speak to more than just the “Logic Kings.” You need to speak to real humans.

The Big Myth About Tech Buyers

Many companies make a huge mistake. They think their audience only cares about “specs” and “features.” They fill their websites with complex words and boring charts.

They assume the buyer is a scientist who spends ten hours comparing every single option. While some people do that, many others are just looking for speed and simplicity.

Think about a brand like Canva. They did not win because they had the most complex tools. They won because they made design feel fun and easy. They spoke to the “Type 7” enthusiasts and the “Type 3” achievers, not just the technical “Type 5” experts.

Why Your SaaS Landing Page Needs a Heart

A landing page is like a digital storefront. If the windows are covered in dusty math equations, most people will keep walking. You want people to feel excited when they land on your site.

Tech buyers are often tired. They are usually trying to solve a problem that is giving them a headache. If your website looks like a textbook, you are adding to their headache.

You should aim for clarity over cleverness. Your visitors should know what you do within three seconds of looking at your screen.

Top SaaS Landing Page Tips for Every Personality

To catch the attention of different types of buyers, you need a smart mix of elements. Here are some essential SaaS landing page tips to help you convert more visitors into customers.

  • Use a “Hero” Headline: Your main title should tell a story. Instead of saying “Cloud-based Storage Solution,” try “Never Lose a File Again.”
  • Show, Don’t Just Tell: Use short videos or GIFs of your software in action. Let people see how the buttons click and how the screen moves.
  • Build Instant Trust: Show the logos of famous companies that use your tool. Seeing names like Shopify or Airbnb makes people feel safe.
  • The “Magic” Button: Your Call to Action (CTA) should be bright and bold. Use words like “Get Started for Free” instead of “Submit.”

Focus on Benefits, Not Just Features

A feature is what your product is. A benefit is what your product does for the user.

Type 5 buyers might love to know that your app uses “End-to-End Encryption.” But the “Type 6” loyalist wants to know that their family photos are safe. The “Type 2” helper wants to know they can share files easily with friends.

Always try to connect the technical side to a human emotion. This is how you create a brand that people actually love.

Pro Tip: Read your website copy out loud. If you sound like a robot or a manual, change it. If you sound like a friend helping a friend, you are on the right track!

Comparing Different Tech Buyer Styles

Understanding your audience is easier when you see how they differ. Look at this table to see how different personalities look at your SaaS landing page tips and content.

Buyer Personality What They Want What Scares Them
The Investigator (Type 5) Deep data and technical specs. Marketing “fluff” and empty promises.
The Achiever (Type 3) Efficiency and status. Tools that waste their time.
The Enthusiast (Type 7) Innovation and fun. Boring, slow interfaces.
The Challenger (Type 8) Control and power. Complicated hidden fees.

The Power of Social Proof

One of the best SaaS landing page tips is to use “Social Proof.” This is just a fancy way of saying “show that other people like you.”

Most people are afraid of making a mistake. They don’t want to buy the “wrong” software. When you show testimonials from real people, you lower that fear.

Use real names and real photos. A quote from “John D.” is okay, but a quote from “John Doe, Manager at Microsoft” is much better. It proves that your software works in the real world.

Keep Your Language Simple

You are writing for people who might be using English as a second language. Or, you are writing for a busy CEO who is reading your site on a phone while drinking coffee.

Use short sentences. Use common words. Avoid “jargon.” Jargon is words like “synergy,” “low-hanging fruit,” or “paradigm shift.” These words don’t mean much to the average person.

Instead of saying “Our platform facilitates seamless integration,” just say “Our tool works perfectly with your other apps.” Simple is smart.

The Final Touch: Mobile Optimization

Many people will see your landing page on their phone first. If your text is too small or your buttons are too close together, they will leave.

Check your site on your own phone. Can you read it easily? Is the SaaS landing page tips advice you followed still working on a small screen? If the “Type 5” buyer can’t find the documentation link on their phone, they will get frustrated. If the “Type 7” buyer finds the site slow, they will click away.

Conclusion

Remember, tech buyers are humans first. They have different goals, fears, and personalities. By following these SaaS landing page tips, you can build a page that appeals to everyone from the logical researcher to the busy leader.

Don’t just sell code. Sell a better way of working.

Which personality type do you think you are when you go shopping for new apps or software?

Frequently Asked Questions

How do I start using SaaS landing page tips for my startup?

Start by identifying your main goal. Do you want sign-ups, or do you want people to book a demo? Once you know your goal, make sure your “Hero” section clearly states the value you provide to the user immediately.

Do tech buyers really care about design?

Yes! Even the most technical buyers prefer a clean, modern design. Good design suggests that the software itself is high-quality and easy to use. It builds trust before the user even tries the product.

Why is the “Type 5” personality so common in tech marketing?

Historically, software was made by engineers for engineers. Because engineers often value logic and deep data, marketing became very technical. However, as software became a part of everyday life, the audience grew to include all personality types.

What is the most important part of a SaaS landing page?

The headline is the most important part. If your headline doesn’t grab attention, nobody will read your features or your social proof. It must be clear, bold, and focused on the user’s biggest problem.

Disclaimer: This content is for entertainment and educational purposes only. It is not professional advice.

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Hessam Alemian

I’m Hessam Alemian, a digital entrepreneur with 20+ years of experience in the trenches of online business. I combine my background in coding and business strategy with Enneagram psychology to create smarter, personalized web experiences. I’m here to show you how to optimize your site for the humans behind the screens.

Discussion

37

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  • Yuki 2025-12-28

    As someone who spends hours comparing documentation, I feel slightly called out by the ‘Logic King’ label, but you have a point. Sometimes I just want to know if the tool actually solves my problem before I dive into the API docs.

    • PersonaLanding Team 2025-12-28

      We definitely value the deep-researchers! The goal isn’t to remove the data, but to ensure it doesn’t act as a barrier for those who need a quicker solution.

  • Mateo 2025-12-28

    This is exactly what our sales team has been saying. How quickly can we pivot our landing pages to focus on ‘ease of use’ without losing our technical authority?

    • PersonaLanding Team 2025-12-28

      A tiered approach works best: Lead with the ‘vibe’ and benefit, then provide a clear path to the technical specs for those who need them.

  • Elena 2025-12-28

    I love the mention of Canva here. It’s so true—their brand feels like a breath of fresh air compared to traditional software. It’s about the emotional relief of a task being made easy.

    • PersonaLanding Team 2025-12-28

      Exactly, Elena. Relieving the user’s stress is a powerful conversion trigger that specs alone can’t achieve.

  • Lars 2025-12-28

    In the ‘The Big Myth’ section, you mention companies using complex words. Are there specific readability scores or benchmarks we should be hitting for SaaS copy?

    • PersonaLanding Team 2025-12-28

      We typically recommend aiming for an 8th-grade reading level, even for B2B. Clarity wins over complexity every time.

  • Sarah 2025-12-28

    This was so helpful to read today! I’ve been struggling to explain to our dev team why we need more ‘human’ imagery on the site. Thank you for the perspective.

    • PersonaLanding Team 2025-12-28

      You’re very welcome, Sarah! Happy to help provide some ammunition for those internal discussions.

  • Ahmed 2025-12-28

    Is there a risk that by making it too simple, we look like a ‘toy’ rather than an enterprise solution? Technical buyers are often skeptical of anything that looks too polished.

    • PersonaLanding Team 2025-12-28

      Great question. The key is ‘sophisticated simplicity’—clean design backed by easily accessible, high-quality documentation.

  • Siobhan 2025-12-28

    Finally, someone said it! B2B marketing is usually where creativity goes to die. I want to see software that actually has a personality and a unique point of view.

  • Wei 2025-12-28

    I’d like to see the conversion data backing the ‘vibe’ claim. Do you have any specific case studies where stripping specs led to a direct increase in ARR?

    • PersonaLanding Team 2025-12-28

      We are actually preparing a follow-up post with three specific case studies on this exact topic. Stay tuned, Wei.

  • Marc 2025-12-28

    This is a bit bold. If I’m buying security software, I don’t care about a ‘vibe.’ I care about the encryption protocols. You can’t ‘Canva’ your way into a bank’s tech stack.

    • PersonaLanding Team 2025-12-28

      Fair point, Marc. In high-stakes industries, ‘Trust’ is the vibe you’re selling. That still requires a human-centric approach beyond just listing protocols.

  • Chloe 2025-12-28

    I really like the idea of making design accessible. It’s about the peace of mind. When things look simple, I feel like I can actually handle the task.

    • PersonaLanding Team 2025-12-28

      That ‘perceived ease of use’ is a massive psychological driver in software adoption. You’ve hit the nail on the head.

  • Luca 2025-12-28

    What about the ‘Type 6’ buyers who are worried about reliability? Does the ‘vibe’ approach address their need for security and social proof?

    • PersonaLanding Team 2025-12-28

      Absolutely. For those buyers, the ‘vibe’ should communicate stability, community support, and ‘we have your back’.

  • Arjun 2025-12-28

    This is a great high-level overview. Can we get a checklist or a template for how to audit our current feature-heavy pages?

    • PersonaLanding Team 2025-12-28

      Great idea, Arjun. We’ll look into creating a downloadable audit sheet for the community.

  • Fatima 2025-12-28

    It’s about time we stopped treating CTOs like they don’t have feelings. They’re just as tired and overwhelmed as the rest of us. Simplicity is a gift.

    • PersonaLanding Team 2025-12-28

      Precisely. B2B is still H2H—Human to Human.

  • Ingrid 2025-12-28

    I noticed a small contradiction—you say don’t use ‘complex words’ but then use terms like ‘Type 5’ which requires prior knowledge of the Enneagram. Just a thought!

    • PersonaLanding Team 2025-12-28

      Sharp eye, Ingrid! We use the Enneagram as a framework for our readers, but we definitely advocate for simpler language on your actual sales pages.

  • Jackson 2025-12-28

    Love the energy here! Could we take this even further and talk about how video content fits into this? Videos are great for showing the ‘vibe’ instantly.

  • Amara 2025-12-28

    The article is decent, but it feels like it’s ignoring the procurement process. You can sell the ‘vibe’ to the end-user, but the person with the checkbook still wants the spec sheet.

    • PersonaLanding Team 2025-12-28

      You’re right, Amara. Marketing often has to speak to the ‘user’ (vibe/ease) and the ‘buyer’ (ROI/specs) simultaneously.

  • Klaus 2025-12-28

    Is there a specific ratio you recommend? 70% emotion and 30% logic? Or does it vary by the price point of the software?

    • PersonaLanding Team 2025-12-28

      It generally scales with price—higher price points usually require more logical support, but the emotional hook should always lead the way.

  • Sofia 2025-12-28

    This just makes sense. Why make life harder than it needs to be? I’ll take a clean interface over a ‘powerful’ one any day.

    • PersonaLanding Team 2025-12-28

      The best products are the ones that feel powerful *because* they are easy to use. Thanks, Sofia!

  • Oliver 2025-12-28

    I’m curious about the ‘Investigator’ type. If we move away from data, don’t we risk alienating the very people who actually implement the software?

    • PersonaLanding Team 2025-12-28

      It’s not about moving *away* from data, Oliver, but about layering it so the data doesn’t overwhelm the initial human connection.

  • Hiroshi 2025-12-28

    This is a very practical approach to conversion optimization. I’m going to share this with our UX design team immediately.